Buy call credits

Buy call credits and give your teams the flexibility to call premium numbers and make international calls.

Manually: How to buy call credits with Onoff Business?

Here are the steps to follow to buy call credits manually with Onoff Business:

  • From the purchase pop-up window, click on “Buy credits“;
  • Select a pre-selected amount of credits or customise an amount and click on “Finalise purchase” (The default credit card will be used, it will not be possible to register a new credit card from this screen).

Automatically: How to buy call credits with Onoff Business?

Onoff Business offers you the possibility to define a monthly reload task that will allow you to buy a given number of credits on a chosen date.

Here are the steps to follow to set up the call credits:

  • Set up the automatic credit reload by clicking on the “Activate” button in the “Set up automatic credit reload” box;
  • After clicking on “Activate”, you will be able to manage how many credits you want to top up and when you want to do so (you can deactivate/change it at any time).

More details

  • The manager of the administration interface can buy credits (100 credits = 1 EUR / 1 GBP)
  • Credits are shared between all employees of the account: when an employee makes a call or sends an SMS that requires credits, the amount of credits is removed from the account
  • International plans are supported until June 2023, you cannot buy new ones
  • After that they will be removed and replaced by credits

More features

Transfer your current business numbers to Onoff Business in a few simple steps.

Assign landline telephone numbers to your employees in a few clicks.

Somebody leaving the company? Reassign a number to another employee in a few clicks.

Discover how to port a number!

With Onoff Business, you can use the current business phone numbers of your employees. It’s super simple!

Do you have a question?

  • What is Onoff Business?

    Onoff Business is a solution that allows companies to manage their mobile fleet via an intuitive online interface by creating a Business account. The manager of this interface has the possibility to add employees and assign them numbers and plans.

  • How to buy call credits with Onoff Business?

    To buy call credits with Onoff Business, you must first create an account and log in to your dashboard. Then, follow the instructions to buy call credits listed above and proceed to the payment.

  • What payment methods are accepted for buying call credits with Onoff Business?

    We accept payment by credit card and direct debit via SEPA.

  • What are the rates for call credits with Onoff Business?

    The rates for call credits with Onoff Business vary depending on the country you are calling to. You can consult the price list to find out more.

  • How long are the call credits valid?

    Your call credit is valid for 12 months from the date of purchase, but can be extended for up to 12 additional months with each top-up. The additional data, SMS and free call minutes you receive are only valid for 30 days.

  • How can I find out how many call credits I have left?

    You can check your remaining call credits directly in your Onoff Business dashboard.

  • Can I cancel a call credit purchase with Onoff Business?

    No, once you have purchased call credits with Onoff Business, they cannot be canceled.

  • What happens if I don't use all my call credits before they expire?

    If you do not use all your call credits before they expire, you will lose the remaining balance.

  • Can I transfer my call credits to another Onoff Business account?

    No, call credits with Onoff Business cannot be transferred to another account.

  • Can I get a refund for my unused call credits?

    No, once purchased, call credits cannot be refunded.

  • Why buy call credits with Onoff Business ?

    Onoff Business is a communication platform that offers various services to companies, including call credits. Call credits are units of time that you buy to make outgoing calls to international or national phone numbers.

    By buying call credits with Onoff Business, you benefit from several advantages:

    1. Economical: With call credits, you can benefit from competitive rates for your outgoing calls. You can save up to 80% on your telephony costs. This can help businesses save money on their communication expenses.
    2. Flexibility: You can buy call credits according to your actual needs. In other words, you can buy credits in small or large amounts and use them at your convenience.
    3. Control: You have total control over your company's telephony expenses. You can see in real time the use of call credits and adjust your budget accordingly.
    4. Professionalism: By using Onoff Business, your company can have multiple business phone numbers on one device, which gives a more professional image to your customers.
    In summary, buying call credits with Onoff Business can help you reduce your telephony costs, have a better control over your expenses and improve the professional image of your company.

    Please note that this list of benefits is not exhaustive.