Freshdesk integration with Onoff Business
Freshdesk integration with Onoff Business: unlock the full potential of your customer support system
Nos clients qui ont déployés Pipedrive + Onoff Business
Freshdesk x Onoff Business
Why integrate with Freshdesk?
Contact synchronization and personalized analysis for optimal management
The integration between Freshdesk Support and Onoff Business allows you to easily import and export your contacts, ensuring that your customer data is always up-to-date for efficient management and increased satisfaction. Use customizable analytics and reports to track performance and achieve your satisfaction goals.
Automating support tickets for optimized management of customer interactions
Integrate your Freshdesk Support account with Onoff Business to automatically create support tickets for every call, voicemail, and SMS. This feature ensures that every customer interaction is tracked and handled efficiently, reducing query volume by 27% and improving average handling time by 25%.
Quick access to customer information for smooth and efficient communication
With Freshdesk Support integration, you can quickly access customer information directly on your Onoff Business contact page. This synchronization facilitates communication management, making exchanges smoother and more efficient. Offer fast and consistent customer service by having all necessary information at your fingertips.
Connect Freshdesk to Onoff Business
Connect Onoff Business’s corporate telephony with your Freshdesk tool to enhance efficiency, reduce query volume, increase customer satisfaction, and ensure significant return on investment.